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Related Experiment Videos

How to develop and implement a program to continuously demonstrate the value of clinical pharmacy services.

D K Helling1, K M Nelson

  • 1Kaiser Permanente of Colorado, Aurora 80011, USA.

Pharmacotherapy
|October 18, 2000
PubMed
Summary

Successful clinical pharmacy services require understanding organizational culture, leadership, sponsorship, tenacity, and management courage. These five drivers are essential for demonstrating value and improving drug therapy quality.

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Area of Science:

  • Health Services Research
  • Pharmacy Practice

Background:

  • Clinical pharmacy services are vital for enhancing drug therapy quality.
  • Demonstrating the value of these services is crucial for sustained success within healthcare organizations.

Purpose of the Study:

  • To identify key drivers for the success of clinical pharmacy services.
  • To outline a model for continuously demonstrating the value of clinical pharmacy services.

Main Methods:

  • The study summarizes essential elements and drivers for successful clinical pharmacy services.
  • It identifies five critical factors contributing to the demonstration of service value.

Main Results:

  • Five key drivers for successful clinical pharmacy services were identified: understanding organizational culture, providing leadership, recruiting pharmacy sponsors, showing tenacity, and acting with management courage.

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  • Failure to incorporate these drivers hinders the communication of service value.

    • Conclusions:

    • The successful implementation and value demonstration of clinical pharmacy services depend on a strategic approach incorporating organizational, leadership, and management factors.
    • Addressing these five drivers is essential for overcoming challenges in communicating the impact of clinical pharmacy services.