System-Wide Action Team (SWAT)--a new level of collaboration

A multidisciplinary System-Wide Action Team was coordinated by nursing leadership in response to increasing patient census and acuity. The primary objectives of the team were to develop mechanisms that would expedite patient's admissions and discharges, communicate key messages to all concerned staff, support each other, and communicate announcements about topics or urgent issues that relate to managing the hospital. The team has implemented improvement initiatives around diagnostic testing and scheduling, expediting the admission process, reducing discharge delays, and staffing to hospital census demands.