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Transforming an EPA QA/R-2 quality management plan into an ISO 9002 quality management system
R A Kell1, C M Hedin, G H Kassakhian
1Shaw Environmental and Infrastructure, Inc., 2700 Chandler Avenue, Bldg. C, Las Vegas, NV 89120, USA. roger.kell@shawgrp.com
The Quality Assurance Technical Support (QATS) Program achieved ISO 9002 certification, enhancing environmental data quality for EPA Superfund projects. This transformation involved implementing international quality system standards into daily operations.
Area of Science:
- Environmental Science
- Quality Management Systems
Background:
- The Environmental Protection Agency's (EPA) Office of Emergency and Remedial Response (OERR) needs high-quality environmental data for Superfund hazardous waste site projects.
- The Quality Assurance Technical Support (QATS) Program provides essential services to EPA's Analytical Operations Center (AOC).
Purpose of the Study:
- To detail the successful implementation of ISO 9002 standards within the QATS Program.
- To describe the transformation of an existing quality management plan into an ISO 9002-compliant Quality Management System (QMS).
Main Methods:
- Implementing quality system elements of ISO 9002 into an established quality system.
- Achieving ISO 9002 certification across multiple international regions.
Main Results:
- The QATS Program achieved ISO 9002 certification, a first for an EPA contractor.
- Successful transformation of the quality management approach to meet international standards.
Conclusions:
- The integration of ISO 9002 standards enhances the reliability of environmental data for Superfund projects.
- Lessons learned regarding cultural and organizational change during ISO 9002 implementation can benefit other organizations.
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