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A call to excellence.

Carolyn M Clancy1, Thomas Scully

  • 1Agency for Healthcare Research and Quality, Rockville, Maryland, USA.

Health Affairs (Project Hope)
|April 4, 2003
PubMed
Summary
This summary is machine-generated.

Consumers must demand excellence in healthcare to drive improvement and ensure patient safety. This requires fundamental changes across the U.S. healthcare system, with the HHS leading key initiatives.

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Area of Science:

  • Health Services Research
  • Patient Safety Studies
  • Healthcare Quality Management

Background:

  • Healthcare improvement is essential for all individuals.
  • Patient safety is a critical component of overall healthcare quality.
  • Achieving excellence necessitates consumer demand and systemic change.

Purpose of the Study:

  • To emphasize the non-optional nature of healthcare improvement.
  • To highlight the role of consumer demand in driving quality.
  • To outline the necessity for fundamental system changes in U.S. healthcare.

Main Methods:

  • Analysis of the U.S. healthcare system's structure.
  • Review of current healthcare quality initiatives.
  • Identification of barriers to healthcare improvement.

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Main Results:

  • Healthcare improvement is a collective responsibility.
  • Consumer advocacy is a key driver for quality enhancement.
  • Significant systemic changes are required for progress.

Conclusions:

  • Fundamental transformation of U.S. healthcare systems is necessary.
  • The Department of Health and Human Services (HHS) is actively leading patient safety efforts.
  • Sustained consumer engagement is vital for achieving healthcare excellence.