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Evaluability assessment. A catalyst for program change and improvement.

Wilfreda E Thurston1, Jennifer Graham, Jennifer Hatfield

  • 1Department of Community Health Sciences, Faculty of Medicine, University of Calgary, 3330 Hospital Dr. NW, Calgary, Alberta, Canada, T2N 4N1. thurston@ucalgary.ca

Evaluation & the Health Professions
|June 7, 2003
PubMed
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An evaluability assessment (EA) clarified a cross-cultural health program by defining populations, analyzing goals, and refining measures. This process improved program evaluation and capacity, proving cost-effective.

Area of Science:

  • Health Services Research
  • Program Evaluation
  • Cross-Cultural Health

Background:

  • Cross-cultural health service programs require clear objectives and measurable outcomes for effective evaluation.
  • Evaluability assessment (EA) is a process designed to improve the evaluation of programs.

Purpose of the Study:

  • To describe the process of conducting an evaluability assessment (EA) within a cross-cultural health service program.
  • To illustrate how EA can serve as a catalyst for significant program change and improvement.

Main Methods:

  • Utilized a local cross-cultural health service program as a case study framework.
  • Developed a logic model to map objectives, activities, and expected outcomes.
  • Conducted an evaluability assessment involving program staff.

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Main Results:

  • Clearly defined the target population, resolving initial ambiguity.
  • Facilitated staff analysis of goals, assumptions, and gaps between activities and outcomes.
  • Clarified process and outcome measures, and refined global goals to match project capacity.

Conclusions:

  • Evaluability assessment is a cost-effective method for enhancing program clarity and evaluability.
  • EA fosters collaboration with staff, leading to a more focused and manageable project.
  • The process demonstrated significant improvements in program definition and evaluation potential.