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Developing and testing a model to predict outcomes of organizational change
Jesper A Olsson1, John Øvretveit, Peter Kammerlind
1Swedish Federation of County Councils, Hornsgatan 20, S-118 82 Stockholm, Sweden. jol@lf.se
Quality Management in Health Care
|November 8, 2003
Summary
This study introduces methods for building expert models and a model to predict successful quality improvement initiatives. The Swedish Organizational Change Model identifies 11 key factors for successful healthcare improvements.
Area of Science:
- Healthcare Management
- Decision Science
- Organizational Psychology
Background:
- Healthcare decisions often lack sufficient research evidence.
- Expert knowledge pooling can generate theories and predictions in evidence-scarce areas.
- Predicting the success of quality improvement initiatives is crucial for healthcare advancement.
Purpose of the Study:
- To systematically build expert models with high predictive and explanatory value using the Integrative Group Process.
- To present a model for predicting the success of quality improvement initiatives: the Swedish Organizational Change Model.
- To identify key factors influencing the success of organizational change in healthcare.
Main Methods:
- The Integrative Group Process for systematic expert model development.
- Development and testing of the Swedish Organizational Change Model.
- Empirical validation of the predictive accuracy of the organizational change model.
Main Results:
- The Integrative Group Process facilitates the creation of robust expert models.
- The Swedish Organizational Change Model identifies 11 critical factors for successful improvement.
- The model accurately predicts a high proportion of both successful and unsuccessful quality improvement initiatives.
Conclusions:
- Expert models can enhance evidence-based healthcare decision-making.
- The Swedish Organizational Change Model serves as a diagnostic tool for improvement efforts.
- The model aids in assessing organizational potential and prioritizing quality improvement initiatives.