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Related Experiment Videos

Working together: supporting projects through action learning.

Andrew Booth1, Anthea Sutton, Louise Falzon

  • 1School of Health and Related Research, University of Sheffield, Sheffield, UK. A.Booth@sheffield.ac.uk

Health Information and Libraries Journal
|December 4, 2003
PubMed
Summary
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Action learning effectively addresses skills gaps for National Health Service (NHS) knowledge management project staff. This group-based approach is feasible for training and fosters shared learning across projects.

Area of Science:

  • Healthcare Management
  • Organizational Learning
  • Knowledge Management Systems

Background:

  • The National Health Service (NHS) is experiencing significant growth in knowledge management (KM) initiatives.
  • Project staff require rapid acquisition of diverse task-specific skills.
  • Traditional training methods often present timing or availability challenges for project staff.

Purpose of the Study:

  • To describe an action learning set designed for project staff involved in KM projects.
  • To evaluate the usefulness and enjoyability of the action learning set.
  • To assess the feasibility of action learning for KM project staff training needs.

Main Methods:

  • An action learning set was implemented for staff across five KM projects in the Trent Region.

Related Experiment Videos

  • A brief evaluation was conducted to gather feedback on the action learning set's features.
  • Analysis of participant comments on facilitation and session content.
  • Main Results:

    • Action learning is a feasible method for addressing the training needs of KM project staff.
    • The action learning set provided a valuable group-based approach to skills development.
    • Participants offered insights into the most and least useful/enjoyable aspects of the sessions.

    Conclusions:

    • Action learning is a viable and effective strategy for enhancing the skills of NHS KM project staff.
    • This approach can facilitate shared learning within communities of practice, potentially in virtual settings.
    • Effective KM extends beyond project delivery to encompass the exploitation of cross-project learning.