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[The reference and counter-reference system in a community health service]
Abstract:
This study has been carried out at the Community Health Service of the Conceição Hospital/Porto Alegre/RS, with the aim of describing its reference and contra reference system. After two weeks observing this system, patients were interviewed at home. The results showed the demand of the service relating to the various levels of assistance. Some problems that prevent the reference system from its best functioning in this service were also pointed out.
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