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Related Experiment Videos

Workplace deviance: strategies for modifying employee behavior.

Marcia Pulich1, Louise Tourigny

  • 1Management Department, University of Wisconsin-Whitewater, 800 West Main Street, Whitewater, WI 53190, USA.

The Health Care Manager
|January 11, 2005
PubMed
Summary

Healthcare employees need both technical and soft skills for optimal job performance. This study examines workplace deviant behaviors and managerial strategies to prevent or modify them, enhancing overall effectiveness.

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Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Human Resources

Background:

  • Modern healthcare demands high efficiency and effectiveness from employees.
  • Job performance requires a blend of technical expertise and essential soft skills.
  • Workplace deviant behaviors negatively impact healthcare service delivery and organizational goals.

Purpose of the Study:

  • To examine various forms of workplace deviant behaviors in healthcare settings.
  • To review areas and strategies for managerial intervention.
  • To identify methods for preventing or modifying undesirable employee conduct.

Main Methods:

  • Literature review of workplace deviant behaviors.
  • Analysis of existing research on managerial intervention strategies.

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  • Synthesis of findings to propose prevention and modification approaches.

    • Main Results:

    • Identification of common deviant behaviors in healthcare workplaces.
    • Overview of effective managerial strategies for behavior modification.
    • Emphasis on the role of management in fostering a productive work environment.

    Conclusions:

    • Addressing workplace deviant behaviors is crucial for healthcare efficiency.
    • Proactive managerial intervention can significantly improve employee performance.
    • Integrating soft skills development is key to reducing counterproductive work behaviors.