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Worries in restaurant managers.

Svein Larsen¹, Torvald Ogaard, Einar Marnburg

¹Department of Psychosocial Sciences, University of Bergen, N-5015 Bergen, Norway. svein.larsen@psysp.uib.no

Scandinavian Journal of Psychology

|January 22, 2005

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Restaurant managers experience job-specific worries (JS worries) that are tied to their work environment, unlike personal worries which are more stable traits. This study highlights the situational nature of JS worries in the fast-food industry.

Area of Science:

Organizational Psychology
Workplace Mental Health
Management Studies

Background:

Job-specific worries (JS worries) are a significant concern for managers in high-pressure industries like fast food.
Understanding the nature and triggers of these worries is crucial for improving managerial well-being and operational efficiency.

Purpose of the Study:

To explore the degree and content of job-specific worries among restaurant managers.
To differentiate between state-dependent JS worries and trait-dependent personal worries.
To investigate the relationship between perceived job environment and the extent of JS worries.

Main Methods:

A survey was administered to 57 managers in a Norwegian fast-food restaurant chain.
Participants reported on their JS worries and personal worries.

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Managers also assessed their perceptions of organizational hierarchy, job commitment, and perceived risk at work.

Main Results:

Job-specific worries (JS worries) were found to be state-dependent, fluctuating with the situation.
Personal worries were identified as trait-dependent, representing more stable individual characteristics.
A significant correlation was observed between the perceived job environment and the degree of JS worry.

Conclusions:

JS worries are distinct from personal worries, being more influenced by the immediate work context.
The findings suggest that interventions aimed at reducing JS worries should focus on improving the perceived job environment.
This research provides valuable insights into the psychological landscape of restaurant management.