Establishing standards for intranet on-line education

Following a clear set of on-line programming standards assists educators with consistency the training expectations from participants. Placing staff educational materials and health information online is an effective way to disseminate information and an efficient method of providing ongoing staff education. The presentation of on-line programming should be organized, comprehensive, and up-to-date. In addition, on-line programming should also be appealing, dynamic, and, above all practical. Today's clinical staff are pushed to the limits of time and resources. On-line training is one way to help staff meet their learning needs in today's reality. The inception of the UWMF on-line educational programs began in January 2002. Since that date employee participation has increased steadily. The time for Intranet on-line program development is part of the staff education department. For example, one area of programming is the mandatory educational credits needed for the organizations 100 certified medical assistants (CMAs). Figure 1 shows the nearly 3.5 years (January 2002 through May 2005) of participation. The 912 sessions made available 1,870 CEs for the CMAs. If the organization's CMAs were to pay for the continuing education credits (CEs) outside of the clinic setting, it could cost on average of dollar 10.00 per CE, or dollar 18,700 during the same 3-year period. Another aspect of economics is the cost in time away from work. On-line education allows employees to participate when time is available, versus having to leave work when traditional educational inservices are being held. This flexibility in participation can lead to better staff coverage.