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Accuracy in Dental Medicine, A New Way to Measure Trueness and Precision
Published on: April 29, 2014
Errors in dentistry: a call for apology
1Schulich School of Dentistry, University of Western Ontario. bschwar@uwo.ca
Abstract:
Bad outcomes occur in dentistry and sometimes these are the results of dental errors. In both cases, this essay will argue that apologies are very important in maintaining a relationship with the patient that is based on trust and mutual respect. Nevertheless, apologies are often not forthcoming in dentistry for a number of reasons that deserve careful examination. In particular, the dentist's fear that an apology will increase the risk of legal harm will be critiqued. Ethical and psychological reasons for making an apology will be discussed, and strategies to assist clinicians in making an apology will be offered.
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