Performance and acceptance evaluation of a self-made excel nurse scheduling supporting system

Area of Science:

• Healthcare Management
• Nursing Informatics

Background:

• Inefficient nurse scheduling processes can negatively impact hospital operations and staff satisfaction.
• Existing scheduling methods often require substantial time commitments from nursing staff.

Purpose of the Study:

• To evaluate the performance of a self-developed scheduling plan support system.
• To assess nurses' perceptions of the system's ease of use and usefulness.

Main Methods:

• The study involved the implementation and evaluation of a novel scheduling plan support system.
• Data collection included performance metrics and user perception surveys.

Main Results:

• The system reduced the average time for schedule modification by head nurses from four hours to approximately 30 minutes.
• Nurses reported high levels of satisfaction with the system's ease of use and perceived usefulness.

Conclusions:

• The developed scheduling support system demonstrates significant performance improvements.
• Nurses' positive perceptions suggest that with proper training and tools, they can effectively utilize and design user-friendly systems.