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[Pharmaceutical care self-assessment process for hospitalized patients through the Valor program]
I Font Noguera1, J L Poveda Andrés, V Lerma Gaude
1Servicio de Farmacia, Hospital Universitario La Fe, Valencia. font_isa@gva.es
Summary
Pharmacists self-assessed pharmaceutical care quality using the Valor program
Area of Science:
- Pharmaceutical Care Quality Assessment
- Healthcare Program Evaluation
Background:
- The Valor program provides a framework for evaluating pharmaceutical care.
- Self-assessment by pharmacists is a key component of quality improvement initiatives.
Purpose of the Study:
- To evaluate the quality of inpatient pharmaceutical care.
- Utilize qualitative criteria from the Valor program for assessment.
Main Methods:
- An evaluation study using 43 structural, process, and outcome criteria.
- Pharmacists self-assessed compliance on a 0-100% scale.
- Data collected from 2003-2005 for a Unit Dose Functional Unit serving 550 patients.
Main Results:
- Mean compliance scores for structural items increased from 53% to 64%.
- Process item compliance scores decreased from 52% to 46%.
- Outcome item compliance scores remained low, ranging from 18% to 26%, with high variability (50%).
Conclusions:
- Self-evaluation highlights the need for enhanced communication and standardized procedures.
- Continuous improvement in pharmaceutical care processes is essential.
- Addressing variability in outcome assessments is critical for quality enhancement.
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