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Capacity and the quality framework
Teri Snowdon1, Jill Benson, Judy Proudfoot
1The Royal Australian College of General Practitioners Quality Care Program, South Melbourne, Victoria, Australia. teri.snowdon@racgp.org.au
Background:
The quality framework developed by The Royal Australian College of General Practitioners is described by Booth in this issue of Australian Family Physician. This article applies the framework to the 'capacity' domain.
Objective:
ThIS article considers both individual and systems approaches to capacity. It focuses on practice capacity and lessons that emerge from general practitioners working with complex and marginalised patient groups.
Discussion:
The framework provides a mechanism for assessing policy and implementation initiatives in an Australian context that takes account of the realities of clinical practice.
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