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Prospective time study derivation of emergency physician workload predictors
Grant D Innes1, Robert Stenstrom, Eric Grafstein
1St. Paul's Hospital, University of British Columbia, Vancouver, British Columbia, Canada. ginnes2@providencehealth.bc.ca
This study identifies key factors influencing emergency physician workload, developing a predictive model to estimate physician time per patient visit. The findings can improve workload measurement and staffing in emergency departments.
Area of Science:
- Emergency Medicine
- Health Services Research
- Clinical Operations
Background:
- Emergency department (ED) workload measurement is crucial for performance evaluation, incentive programs, and equitable staffing.
- Current methods often rely solely on patient volume and perceived acuity, lacking precision.
Purpose of the Study:
- To identify predictors of physician time spent per patient visit in the ED.
- To develop and validate a multivariable model for predicting emergency physician workload.
Main Methods:
- A research assistant shadowed 20 physicians across 31 shifts, documenting 585 patient visits.
- Data collected included patient demographics, vital signs, Glasgow Coma Scale (GCS), arrival mode, triage level, comorbidities, and procedures.
- Multiple linear regression was used to derive and validate a predictive equation for total physician time per patient visit (TPPV).
Main Results:
- Key predictors of physician TPPV included: procedures required, triage level, ambulance arrival, GCS, age, comorbidities, and prior visits.
- The derived regression equation explained 31.3% of the variance in physician TPPV (p < 0.0001).
Conclusions:
- The study identified significant determinants of emergency physician workload.
- The validated predictive formula offers a potential evidence-based alternative to simplistic workload models.
- This tool can enhance ED productivity measurement, benchmarking, performance evaluation, and staffing estimations.
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