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Published on: February 19, 2021
Program report cards: evaluation across multiple residency programs at one institution
Roy Phitayakorn1, Nathan Levitan, Jerry M Shuck
1Department of Surgery, University Hospitals Case Medical Center, Cleveland, Ohio 44106, USA.
Summary
This study introduces a new report card for Designated Institutional Officials (DIOs) to evaluate residency programs. The tool assesses program quality, aiming to improve oversight and foster collaboration between DIOs and program directors.
Area of Science:
- Medical Education
- Healthcare Administration
- Program Evaluation
Background:
- Designated Institutional Officials (DIOs) oversee institutional residency programs.
- Existing evaluation tools are primarily for program directors, not DIOs.
- A standardized tool for DIOs to assess program performance is lacking.
Purpose of the Study:
- To develop and implement a standardized, dimensional program report card for DIOs.
- To measure the construct of residency program performance using objective and subjective metrics.
- To facilitate confidential feedback and partnership between DIOs and program directors.
Main Methods:
- Developed a four-section report card assessing candidate quality, resident education, graduate success, and house officer satisfaction.
- Utilized a combination of objective and subjective metrics for comprehensive evaluation.
- Implemented the report card across over 60 residency and fellowship programs.
Main Results:
- The report card provides a structured method for DIOs to identify program strengths and weaknesses.
- Results are confidentially shared with program directors, promoting collaboration.
- The development process is considered valid, though construct validity requires further study.
Conclusions:
- The developed report card serves as a valuable tool for DIOs in monitoring residency programs.
- It encourages a partnership approach between DIOs and program directors for program improvement.
- Future work aims to establish national benchmarks in collaboration with accreditation bodies.
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