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Updated: Jul 14, 2026

Treatment Model for Young Patients with Psychogenic Erectile Dysfunction and Resultant Infertility
Published on: May 30, 2025
Improving patient satisfaction with a sexual health service
1Trent Universities Interprofessional Learning in Practice (TUILIP) Project. k.s.sher@btinternet.com
Abstract:
This article describes how staff working in a genitourinary medicine (GUM) department improved its service for patients. The article outlines an action research project which focused on asking patients to complete a satisfaction questionnaire. A total of 50 new or rebook patients were asked to complete the survey and a 48% (n =24) response rate was achieved. Four key areas were identified for improvement: waiting time for appointment following referral; patients being unable to attend appointments; informing patients of results; and chaperone availability for patients and staff.
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