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360 Degrees feedback for emergency physicians in Singapore
1Emergency Department, Tan Tock Seng Hospital, 11 Jalan Tan Tock Seng, Singapore 308433, Republic of Singapore. kum_ying_tham@ttsh.com.sg
Emergency Medicine Journal : EMJ
|July 27, 2007
Summary
Emergency physicians (EPs) are ready to accept 360-degree feedback if they can choose their appraisers and ensure confidentiality. Colleagues identified EPs need improvement in soft skills and holistic patient management.
Area of Science:
- Medical Education
- Physician Performance Assessment
Background:
- 360-degree feedback is a valuable tool for physician performance assessment.
- Understanding emergency physicians' (EPs) readiness for this feedback is crucial for its effective implementation.
Purpose of the Study:
- To assess the acceptance of 360-degree feedback among EPs.
- To evaluate the agreement between self-assessment and colleagues' assessments in EPs.
Main Methods:
- A self-administered questionnaire was used to gauge feedback acceptability among 43 EPs.
- Each EP completed a self-assessment and solicited assessments from five colleagues.
Main Results:
- A high percentage of EPs desired appraiser selection (77.4%) and confidentiality (90.3%).
- Colleagues identified EPs' holistic management, humanistic aspects, patient communication, and professional relationships as weak domains.
- EPs demonstrated only partial awareness of these identified weaknesses.
Conclusions:
- EPs are receptive to 360-degree feedback under conditions of appraiser selection and confidentiality.
- Colleagues' feedback highlighted deficiencies in EPs' "soft" skills and system-based competencies.
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