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Related Experiment Video

Updated: Jun 28, 2026

Interactive and Visualized Online Experimentation System for Engineering Education and Research
08:35

Interactive and Visualized Online Experimentation System for Engineering Education and Research

Published on: November 24, 2021

A framework of interaction costs in information visualization.

Heidi Lam1

  • 1University of British Columbia. hllam@cs.ubc.ca

IEEE Transactions on Visualization and Computer Graphics
|November 8, 2008
PubMed
Summary
This summary is machine-generated.

We introduce a framework of seven interaction costs to understand usability problems in visualization design. This framework helps identify and address issues in goal formation, execution, and evaluation for better user experiences.

Related Experiment Videos

Last Updated: Jun 28, 2026

Interactive and Visualized Online Experimentation System for Engineering Education and Research
08:35

Interactive and Visualized Online Experimentation System for Engineering Education and Research

Published on: November 24, 2021

Area of Science:

  • Human-Computer Interaction
  • Information Visualization
  • Usability Engineering

Background:

  • Interaction cost is a critical yet under-researched aspect of visualization design.
  • Understanding usability issues in interactive visualizations is essential for effective tool development.

Purpose of the Study:

  • To propose a novel framework for categorizing interaction costs in visualization design.
  • To systematically analyze reported usability problems within this framework.

Main Methods:

  • A comprehensive literature review of 484 papers was conducted.
  • 61 interaction-related usability problems from 32 user studies were identified and classified.
  • The proposed framework, inspired by Norman's Seven Stages of Action, categorizes costs into seven types.

Main Results:

  • The seven identified interaction costs are: Decision, System-power, Multiple input mode, Physical-motion, Visual-cluttering, View-change, and State-change.
  • Usability problems were mapped to these seven cost categories.
  • Strategies for mitigating execution (costs 2-4) and evaluation (costs 5-7) gulfs were suggested.

Conclusions:

  • The proposed framework provides a structured approach to studying interaction costs in visualization.
  • Decision costs (1) represent a significant, often overlooked, 'gulf of goal formation' that requires attention.
  • The findings offer practical insights for designing more usable and efficient visualization systems.