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Professional identity as a resource for talk: exploring the mentor-student relationship
Pam Shakespeare1, Christine Webb
1Faculty of Health and Social Care, Open University, Milton Keynes, UK. p.r.shakespeare@open.ac.uk
Nurse mentors assess student competence using everyday communication and behaviors, not just clinical skills. This study explores how these interactions shape professional judgments in nursing education.
Area of Science:
- Nursing Education
- Professional Development
- Communication Studies
Background:
- Mentorship is crucial in nurse education, involving both support and formal assessment.
- Communication is central to the mentor-mentee relationship and professional judgment.
Purpose of the Study:
- To examine how nurse mentors make professional judgments about pre-registration nursing students' clinical competence.
- To analyze the role of communication in assessing student and mentor professional capacity.
Main Methods:
- Qualitative study involving interviews with nine UK pre-registration nursing students and 15 mentors.
- Focused on critical incidents in practice settings.
- Employed conversation analysis to examine interview excerpts.
Main Results:
- Mentors use everyday behaviors (e.g., enthusiasm, confidence) alongside clinical competence for judgments.
- Communication episodes are used to establish professional identity for both students and mentors.
- Mundane communication serves as a resource for assessing competence.
Conclusions:
- Professional judgments in nursing education are based on a holistic view of student performance.
- Effective communication is key for both assessment and relationship-building in mentorship.
- Mentors utilize diverse communication strategies to evaluate nursing students' overall professional capacity.
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