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Related Concept Videos

Patient-centered Care01:13

Patient-centered Care

Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
Introduction To Health Care Delivery System01:18

Introduction To Health Care Delivery System

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Methods of Documentation VI: Case Management Model01:15

Methods of Documentation VI: Case Management Model

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For example, a patient with a chronic illness...
Nursing Clinical Information System01:27

Nursing Clinical Information System

Nursing Clinical Information System (NCIS)
A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
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Nurses' Legal Responsibilities II01:23

Nurses' Legal Responsibilities II

Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
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Ethical Standards I01:25

Ethical Standards I

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Related Experiment Video

Updated: Jun 26, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Making patient-centered care reliable.

Neil J Baker1, Virginia L H Crowe, Ann Lewis

  • 1Institute for Healthcare Improvement Office Practice Community, Cambridge, MA, USA. neil@njbaker.net

The Journal of Ambulatory Care Management
|December 24, 2008
PubMed
Summary
This summary is machine-generated.

Healthcare reliability methods, adapted from other industries by the Institute for Healthcare Improvement (IHI), show promise in outpatient settings. Patient collaboration is key to achieving high reliability in patient-centered care.

Related Experiment Videos

Last Updated: Jun 26, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

  • Healthcare quality improvement
  • Patient safety and reliability science

Background:

  • Healthcare systems frequently fail to meet patient needs, leading to potential harm.
  • The Institute for Healthcare Improvement (IHI) has successfully adapted industrial reliability principles for hospital settings.

Purpose of the Study:

  • To describe the application of IHI reliability methods in an outpatient system.
  • To discuss adaptations required for outpatient environments, emphasizing patient-centered processes.

Main Methods:

  • Implementation of IHI reliability principles and methods across clinical and administrative processes.
  • Analysis of differences between hospital and outpatient settings for reliability applications.

Main Results:

  • Successful application of IHI reliability methods in an outpatient system.
  • Identification of the central role of the patient and the necessity of collaborative engagement for high reliability.

Conclusions:

  • Reliability principles can be effectively applied to outpatient clinical and administrative processes.
  • Achieving high reliability in patient-centered care requires a strong, collaborative patient role.
  • Further development is needed in applying reliability principles to patient-centered healthcare processes.