Working with consultants to achieve home health agency goals

Should we or shouldn't we seek outside help for our home health agency organizational problem? Hiring consultants is an important consideration and can be nonproductive if proper care is not taken. Although not a panacea, the prudent choice of who, when, where, and how to use consultants can enhance the ability of managers to operate home health businesses. The authors discuss well-known reasons for client's resistance to consultants and reasons home care agencies have started to look to consultants to solve their problems. Specific guidelines for selecting and working with consultants are discussed to ensure that maximum benefit is achieved from consulting relationships.