Crisis intervention services and empirical data: lessons learned from the Assaulted Staff Action Program (ASAP)

Area of Science:

• Healthcare quality improvement
• Evidence-based practice
• Psychological intervention research

Background:

• Healthcare is increasingly adopting evidence-based treatments and practices.
• All medical, surgical, rehabilitation, and psychological interventions are expected to be data-rooted.
• Crisis intervention services must also meet this national standard of evidence-based care.

Purpose of the Study:

• To review lessons learned from the Assaulted Staff Action Program (ASAP) database.
• To illustrate how empirical data can meet national standards for evidence-based care.
• To demonstrate the improvement in service quality through data utilization.

Main Methods:

• Review of data from the Assaulted Staff Action Program (ASAP).
• Analysis of empirical data to demonstrate safety and efficacy.
• Identification of risk management strategies from collected data.

Main Results:

• The ASAP database provides empirical data supporting its safety and efficacy.
• Data analysis offers insights into effective risk management strategies.
• The program illustrates a model for meeting evidence-based care standards.

Conclusions:

• Empirical data is crucial for establishing evidence-based crisis intervention services.
• The ASAP program serves as an example of data-driven quality improvement.
• Utilizing data ensures the safety and efficacy of interventions and informs risk management.