Related Experiment Videos
Outpatient surgery: enhancing the patient's experience
Aesthetic Surgery Journal
|April 1, 2009
Abstract:
Privacy, respect, unhurried treatment, comfort of human touch, empathic and knowledgeable responses, solicitous handling of care givers, and an organized and orderly environment are ingredients for a pleasant surgical experience. The author contends that patients evaluate not only "results," but also amenities. Here, she provides guidelines for enhancing patient satisfaction. (Aesthetic Surg J 2002;22:305-306.).
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