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On the ball: leadership for patient safety and learning in critical care
Deborah Tregunno1, Lianne Jeffs, Linda McGillis Hall
1York University School of Nursing, Toronto, Ontario, Canada. tregunno@yorku.ca
Objective:
To explore nursing leadership for patient safety in critical care and identify opportunities to improve leadership that promotes patient safety.
Background:
There is limited systematic evidence about how nurses lead the microsystem of critical care and to the creation of a culture of patient safety.
Methods:
Focus groups of multidisciplinary frontline providers and managers were used to gain insight into leadership that promotes patient safety and learning.
Results:
Gains in critical care patient safety require a skilled nursing leader who is mindful of bedside situations and has real-time decision-making authority. Patient safety is seen as management of the moment, rather than a function of organizational systems and processes.
Conclusion:
Leadership for improved patient safety resides primarily with nurses who provide direct patient care. These nurse leaders play 3 critical roles: they are the "go-to," they are "on the ball," and they "keep the ball rolling."
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