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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Developing and testing a student-focussed teaching evaluation survey for university instructors
1Faculty of Education and Social Work, Education Building A35, University of Sydney, NSW 2006, Australia. p.ginns@usyd.edu.au
Psychological Reports
|August 28, 2009
Summary
This study developed a student feedback survey for higher education lecturers. The validated survey reliably measures lecturing effectiveness, ensuring confidential and consistent student input.
Area of Science:
- Educational Psychology
- Higher Education Studies
- Psychometrics
Background:
- Effective teaching evaluation is crucial in higher education.
- Student feedback provides valuable insights into teaching quality.
- Existing feedback methods may lack psychometric rigor or confidentiality.
Purpose of the Study:
- To develop and validate a student-focused survey for collecting teaching and learning feedback.
- To examine the psychometric properties of a short survey for confidential lecturer feedback.
- To assess the reliability and validity of student ratings of lecturing effectiveness.
Main Methods:
- Development of a student-focused survey instrument.
- Psychometric analysis including principal component and exploratory factor analyses.
- Assessment of internal consistency, interrater reliability, and concurrent validity.
Main Results:
- Factor analyses at individual and teacher-average levels identified a single factor of lecturing effectiveness.
- The survey demonstrated high internal consistency and interrater reliability.
- Strong correlations between item responses and overall ratings supported concurrent validity.
Conclusions:
- The developed survey is a suitable tool for gathering confidential student feedback on lecturing effectiveness.
- The findings support the use of this psychometrically sound instrument in higher education settings.
- This research contributes to the reliable assessment of teaching quality through student evaluations.
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