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Supervisors are central to work characteristics affecting nurse outcomes
John Rodwell1, Andrew Noblet, Defne Demir
1Deakin University, Burwood, Melbourne, Victoria, Australia. john.rodwell@deakin.edu.au
Summary
The demand-control-support model, enhanced by organizational justice, significantly predicts job satisfaction, commitment, and well-being in nurses caring for elderly patients. Managers should focus on job control, support, and fairness.
Area of Science:
- Occupational Health Psychology
- Nursing Management
- Organizational Behavior
Background:
- The demand-control-support (DCS) model is a key framework for understanding workplace stressors.
- Organizational justice is increasingly recognized for its impact on employee outcomes.
- Nurses caring for elderly patients face unique occupational challenges.
Purpose of the Study:
- To evaluate the predictive power of the DCS model, augmented with organizational justice, on nurses' attitudinal and health outcomes.
- To identify key workplace factors influencing job satisfaction, organizational commitment, well-being, and psychological distress in this population.
Main Methods:
- A cross-sectional survey design was employed with 168 nurses caring for elderly patients in Australia.
- Participants completed questionnaires measuring job demands, control, support, organizational justice, job satisfaction, organizational commitment, well-being, and psychological distress.
- Multiple regression analyses were used to determine significant predictors of the outcome variables.
Main Results:
- The DCS model explained substantial variance in outcomes: 27% for job satisfaction, 49% for organizational commitment, 33% for psychological distress, and 35% for well-being.
- Organizational justice variables further explained additional variance: 5% for job satisfaction, 4% for organizational commitment, and 23% for psychological distress.
- Inclusion of curvilinear effects refined the understanding of interaction variables.
Conclusions:
- Augmenting the DCS model with organizational justice variables enhances the understanding of work conditions for nurses in aged care.
- Findings highlight the importance of job control, support, fairness, and managing job demands for nurses' well-being and job attitudes.
- Practical implications emphasize the role of immediate supervisors in fostering positive work environments and supporting nurses.
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