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Innovative approach to teaching communication skills to nursing students
Jean Ellen Zavertnik1, Tanya A Huff, Cindy L Munro
1Virginia Commonwealth University, School of Nursing, 1100 East Leigh Street, Box 980567, Richmond, VA 23298-0567, USA. jezavertnik@vcu.edu
This study shows a simulation intervention significantly improved nursing students' communication skills. The learner-centered approach, using trained actors, enhanced information gathering, a key nursing competency.
Area of Science:
- Nursing Education
- Healthcare Simulation
- Communication Skills Training
Background:
- Effective communication is crucial for nursing practice.
- Traditional nursing education may not adequately prepare students for complex communication scenarios.
- Simulation offers a safe environment to practice communication skills.
Purpose of the Study:
- To evaluate a learner-centered simulation intervention for improving preprofessional sophomore nursing students' communication skills.
- To compare the communication performance of students receiving the intervention versus standard education.
- To identify specific communication domains impacted by the simulation.
Main Methods:
- A two-group posttest design was employed.
- The intervention group received standard education plus a communication framework training and a 60-minute simulation with trained actors as standardized family members.
- Communication skills were assessed in four domains: introduction, information gathering, information imparting, and goal clarification.
Main Results:
- The intervention group demonstrated superior performance in all four communication domains compared to the control group.
- A statistically significant improvement was observed in the 'gathering information' domain (p = 0.0257).
- The simulation intervention positively impacted overall communication effectiveness.
Conclusions:
- Learner-centered simulation is an effective strategy for enhancing nursing students' communication skills.
- Simulation-based training, particularly with standardized patients, can significantly improve critical communication competencies like information gathering.
- This innovative teaching method prepares nursing students for real-world patient interactions.
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