A model for reducing health care employee turnover
Paul Nowak1, Gary Holmes, Jim Murrow
1Breech School of Business Administration, Drury University, Springfield, Missouri 65802, USA. pnowak@drury.edu
Journal of Hospital Marketing & Public Relations
|January 8, 2010
Summary
Understanding why employees leave jobs is key to retention. This study presents a model to identify factors influencing employee retention and reduce turnover in healthcare settings.
Area of Science:
- Organizational Psychology
- Healthcare Management
Background:
- Employee turnover is a significant challenge in healthcare, impacting costs and quality of care.
- Numerous strategies exist to retain employees, but a comprehensive model is needed to understand retention drivers.
Purpose of the Study:
- To present a model explaining employee decisions to stay or leave their jobs.
- To provide managers with tools to reduce turnover and identify employee value drivers.
- To identify key factors for retaining professional employees in healthcare units.
Main Methods:
- The study developed a model to analyze employee retention factors.
- The model identifies key elements that create barriers to exit.
- Analysis focuses on understanding what employees value in their work environment.
Main Results:
- The model identifies critical factors influencing employee retention.
- Management can utilize these factors to reduce professional employee turnover.
- Understanding employee values is crucial for effective retention strategies.
Conclusions:
- Implementing the model can help healthcare organizations reduce employee turnover.
- Strategies that reward loyalty and build exit barriers are recommended.
- The findings offer practical tools for managers to improve employee retention.
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