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Updated: Jun 13, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Fostering social work gerontological competencies: qualitative analysis of an intergenerational service-learning
Debra Fromm Faria1, Jason A Dauenhauer, David W Steitz
1Department of Social Work and Center for Excellence in Gerontological Social Work, College at Brockport, State University of New York, Brockport, New York 14420-2932, USA. dffaria@brockport.edu
Abstract:
This article describes the development and qualitative student outcomes of an intergenerational service-learning course designed to promote social work gerontological competencies. Efforts focused on creating a learning environment to actively promote learning opportunities for students and older adults. The course was hosted at a local, private, not-for-profit senior housing location where older adults were invited to actively participate in the course activities. A total of 37 undergraduate and graduate students completed the course. Content and narrative analysis was conducted using text from a final structured reflective journal assignment. This analysis identified themes related to the "explicit" and "implicit" pedagogy of the course that details students' educational growth. The results of this study indicate that intergenerational service-learning coursework may help foster geriatric competencies among graduate and undergraduate students. The benefits of utilizing social work gerontological competencies to guide course objectives, content, and student outcomes are discussed.
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