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The effect of a nursing labor management partnership on nurse turnover and satisfaction
Carol A Porter1, Katharine Kolcaba, Sister Rita McNulty
1Mount Sinai Medical Center, New York, USA. carol.porter@mountsinai.org
Objective:
The effects of a nursing labor management partnership (NLMP) on nurse turnover and nurse satisfaction were examined.
Background:
Job satisfaction and retention are among the factors related to the nursing shortage. The NLMP was a specific intervention where nursing leaders, both nonbargaining and bargaining, worked collaboratively to improve patient care and outcomes.
Methods:
The study was conducted in a large, Magnet-designated urban academic medical center in the Northeastern United States. The hospital has more than 1,000 inpatient beds and more than 2,200 registered nurses, 2,107 of whom are members of a nursing union. Nurse turnover and satisfaction were studied before (2005) and after (2008) the implementation of the NLMP model.
Results:
There was a significant decrease in nurse turnover and a significant increase in nurse satisfaction (from moderate to high) post-NLMP.
Conclusions:
This study establishes a basis for further nursing research on the implementation of an NLMP in union environments.
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