Developing physician communication skills for patient-centered care.

Wendy Levinson1, Cara S Lesser, Ronald M Epstein

  • 1Department of Medicine, University of Toronto, Ontario.

Summary

Patient-centered communication skills are vital for effective medical homes and improve patient outcomes. Enhancing physician training in these skills is crucial for better healthcare delivery.

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Patient-centered Care

Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
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Barriers to Effective Communication II01:21

Barriers to Effective Communication II

The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
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Semantic barriers:
As a result of their tendency to use...
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Role of Communication in the Nursing Process II: Planning and Implementation

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Communication

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Within...