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Updated: Jun 10, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Learning to 'see' in the clinician-patient relationship
1Department of General Practice and Primary Health Care, University of Auckland, Private Bag 92019, Auckland Mail Centre, Auckland 1142, New Zealand. s.buetow@auckland.ac.nz
Abstract:
Medical education tends to praise or pay lip-service to the art of observation, while systematically teaching the science of technology. To the extent you were taught observation skills as clinicians, you may have learned how to listen and touch but not usually how to 'see' your patients and yourself. This paper considers how to see in the clinician-patient relationship, not merely in an optical sense but also to increase your perceptiveness. We suggest 10 strategies to enhance your ability to see.
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