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Updated: Jun 8, 2026
14:14
The Innovation Arena: A Method for Comparing Innovative Problem-Solving Across Groups
Published on: May 13, 2022
Perspective: teams won't solve this problem
Leslie A DeChurch1, Stephen J Zaccaro
1Department of Psychology, University of Central Florida, Orlando, FL 32816-1390, USA. ldechurc@mail.ucf.edu
Human Factors
|October 15, 2010
Summary
Complex sociotechnical systems require a shift in focus from individual teams to the larger multiteam system. This new perspective is crucial for understanding and improving these intricate systems.
Area of Science:
- Sociotechnical Systems Research
- Applied Psychology
- Organizational Behavior
Background:
- Teams are the primary lens for analyzing complex sociotechnical systems.
- This lens is insufficient due to features like mixed-motive goals and layered social identities.
- Existing frameworks do not fully capture the complexities of these systems.
Purpose of the Study:
- Introduce the multiteam system as a novel unit of analysis.
- Establish multiteam systems as a key area for applied research.
- Provide a framework for understanding complex sociotechnical systems.
Main Methods:
- Reviewing key findings from multiteam systems research.
- Analyzing studies within the special issue.
- Focusing on focal constructs and the unit of analysis.
Main Results:
- Progress in understanding complex sociotechnical systems is evident.
- A shift in the unit of analysis from team to system level is necessary.
- The multiteam system offers a more appropriate analytical level.
Conclusions:
- Understanding complex sociotechnical systems requires analyzing the macrodynamics of larger team systems.
- The multiteam system perspective is vital for future research.
- This perspective can guide the development of tools (e.g., training, IT) to enhance system functioning.
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