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Ambulatory care registered nurse performance measurement
Beth Ann Swan1, Sheila A Haas, Marilyn Chow
1Jefferson School of Nursing, Thomas Jefferson University, Philadelphia, PA, USA.
Nursing Economic$
|December 17, 2010
Summary
This conference focused on measuring ambulatory care registered nurse (RN) performance to improve healthcare quality. Key outcomes included a research agenda for RN roles in care coordination and system change.
Area of Science:
- Nursing Quality Measurement
- Ambulatory Care Performance Metrics
- Healthcare System Improvement
Background:
- Focus on measuring quality at the Registered Nurse (RN) provider level in ambulatory care settings.
- Addressed the need for standardized performance metrics for RNs in outpatient settings.
- Highlighted the importance of RNs in care coordination and transitions.
Framework:
- Formulating a research agenda for ambulatory care RN performance measurement.
- Developing strategies to study testable components of the RN role.
- Emphasis on care coordination, patient outcomes, cost reduction, and sustainable system change.
Implementation:
- State-of-the-science invitational conference held March 1-2, 2010.
- Expert inter-professional participants from nursing, public health, managed care, research, practice, and policy.
- Presentations and strategic dialogue to identify priority areas.
Implications:
- Identified priority areas for a unified practice, policy, and research agenda.
- Discussed issues and implications for nursing and inter-professional practice.
- Addressed quality improvement and pay-for-performance in ambulatory care.
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