Parent-provider communication during hospitalization

Area of Science:

• Pediatric Healthcare
• Communication Studies
• Patient-Provider Relationships

Background:

• Hospitalization of a child necessitates interaction between parents and healthcare providers.
• Understanding these communication dynamics is crucial for optimal care.
• Previous research often examines dyads, not the complete triad.

Purpose of the Study:

• To compare the communication experiences of parents, nurses, and physicians involved in a child's hospitalization.
• To explore the unique dynamics within a parent-healthcare provider triad.
• To identify factors influencing positively perceived communication within this setting.

Main Methods:

• A qualitative study utilizing semistructured interviews.
• Data collected from triads (parents, nurses, physicians) caring for pediatric inpatients.
• Sample included 10 triads from an urban children's hospital.

Main Results:

• Healthcare providers delivering information with a caring, inclusive approach is vital.
• Interpersonal connections and nurturing relationships significantly benefit communication.
• Specific behaviors from all triad members sustain positive communication perceptions.

Conclusions:

• Fostering strong relationships and inclusive communication strategies enhances parent-provider interactions.
• Identifying and promoting supportive behaviors can improve the overall communication climate.
• Further research into triadic communication dynamics in pediatric inpatient settings is warranted.