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Information and Communication Technologies in Social Work
Brian E Perron1, Harry O Taylor, Joseph E Glass
1School of Social Work at the University of Michigan.
Information and communication technologies (ICTs) are transforming social work practice and client services. Enhanced ICT competencies are crucial for social workers to uphold ethics and navigate technological advancements in healthcare.
Area of Science:
- Social Work
- Information Science
Background:
- Information and communication technologies (ICTs) are integral to modern life, influencing social, political, and economic spheres globally.
- The increasing prevalence of internet access and ICTs necessitates a re-evaluation of their role in social work practice and education.
Purpose of the Study:
- To assess the adequacy of current attention to ICTs in social work literature and curriculum.
- To highlight the critical need for social workers to develop ICT competencies for ethical practice and effective client service.
- To examine the impact of technological changes in healthcare on social work.
Main Methods:
- Literature review and analysis of current social work curricula.
- Discussion of ethical considerations and professional development needs related to ICT adoption.
- Identification of challenges and recommendations for integrating ICTs in social work practice, education, and research.
Main Results:
- Current attention to ICTs in social work is insufficient given their pervasive influence.
- Social workers require enhanced ICT skills to address technological changes in healthcare and client populations.
- Effective leadership and collaboration in social change initiatives increasingly depend on ICT proficiency.
Conclusions:
- Urgent need for increased focus on ICTs within social work education and professional development.
- Social workers must proactively develop competencies to navigate the evolving technological landscape and uphold ethical standards.
- Addressing potential pitfalls is essential for the successful integration of ICTs in social work practice, research, and advocacy.
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