Information and communication needs of healthcare workers in the perioperative domain

Perioperative work requires the collaborative efforts of a multitude of actors. Coordinating such collaboration is challenging, and coordination breakdowns may be very expensive and jeopardize patient safety. We studied the needs for status information and projection of future status and events for key actors in the perioperative environment. We found that information and projection needs differed significantly between actors. While just-in-time notifications sufficed for some, others were dependent on projections to provide high quality and efficient care. Finally, information on current status and support in projecting the future unfolding of events could improve actors situated coordination capabilities.