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Public's attitudes towards community pharmacy in Qatar: a pilot study
Maguy Saffouh El Hajj1, Samah Salem, Hend Mansoor
1College of Pharmacy, Qatar University, Doha, Qatar.
Patient Preference and Adherence
|September 28, 2011
Summary
Public understanding of the community pharmacist
Area of Science:
- Pharmacy Practice and Patient Care
- Public Health Research
- Social Pharmacy
Background:
- Community pharmacies are integral to healthcare delivery in Qatar.
- Understanding public perception is crucial for optimizing pharmacy services and roles.
Purpose of the Study:
- To assess public attitudes towards the community pharmacist's role in Qatar.
- To investigate community pharmacy utilization patterns.
- To determine public satisfaction with existing community pharmacy services.
Main Methods:
- A pilot study involving anonymous interviews with 58 patients (≥16 years) across three randomly selected community pharmacies in Qatar.
- A pretested survey administered in English or Arabic.
- Data collected over a 5-week period with a 60% response rate.
Main Results:
- Most respondents expect pharmacists to provide medication directions (93%) and advise on minor ailments (79%).
- However, over 70% do not expect pharmacists to monitor health progress or perform health screenings.
- Only 37% were satisfied with pharmacist-patient contact time and perceived pharmacist knowledge.
Conclusions:
- The public demonstrates a limited understanding of the community pharmacist's potential roles in drug therapy monitoring, health screening, and information provision.
- Key concerns include insufficient pharmacist-patient interaction time and perceived knowledge gaps.
- Targeted interventions are needed to enhance pharmacy practice and promote expanded pharmacist roles in Qatar.
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