Management qualities and their effects on employee satisfaction and organizational success, part 1
1Willis-Knighton Health System, Shreveport, LA, USA. jhicks@wkhs.com
Abstract:
Successful healthcare managers often share similar qualities when working with employees.These qualities include the ability to effectively communicate, resolve conflicts, take corrective action, and teach and instruct through continuing education. These qualities and associated techniques play an integral role in employee job satisfaction levels, thus enabling healthcare managers to effectively lead their organizations. A healthcare organization's goal to deliver the highest quality of care to its patients is only possible through employees who share the same values, are able to work together, and abide by the same rules and policies. The healthcare manager must be able to effectively manage employees so that work is done in an appropriate amount of time while maintaining the highest level of care.
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