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Updated: May 24, 2026
14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
[Quality management in palliative care]
1christoph.cottier@bluewin.ch
Therapeutische Umschau. Revue Therapeutique
|February 16, 2012
Summary
This study outlines quality standards for palliative care developed by the Swiss Society for Palliative Care. It details using these criteria for audits, peer reviews, and continuous improvement via the PDCA cycle.
Area of Science:
- Palliative Care
- Quality Management
- Healthcare Standards
Context:
- Development of quality standards by the Swiss Society for Palliative Care.
- Establishment of explicit quality criteria for palliative care institutions.
- Introduction of the 'Quality in Palliative Care' label.
Purpose:
- To describe the development and application of quality standards in palliative care.
- To explain the role of audits, peer reviews, and the PDCA cycle in quality assurance.
- To provide guidance for institutions new to quality management.
Summary:
- Palliative care quality standards are established by the Swiss Society for Palliative Care, forming the basis for quality criteria.
- Institutional performance is evaluated using these criteria through audits and peer reviews.
- The Plan-Do-Check-Act (PDCA) cycle is highlighted as crucial for continuous quality improvement.
Impact:
- Provides a framework for assessing and enhancing palliative care quality.
- Offers practical advice for implementing quality management systems in healthcare.
- Contributes to the ongoing discourse on the limitations and best practices of quality management in specialized care settings.
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