Related Experiment Video
Updated: May 24, 2026
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Fostering the development of effective person-centered healthcare communication skills: an interprofessional shared
James T Cavanaugh1, Shelley Cohen Konrad
1Department of Physical Therapy, University of New England, Portland, ME 04103, USA. jcavanaugh@une.edu
Objective:
To describe the implementation of an interprofessional shared learning model designed to promote the development of person-centered healthcare communication skills.
Participants:
Master of social work (MSW) and doctor of physical therapy (DPT) degree students.
Methods:
The model used evidence-based principles of effective healthcare communication and shared learning methods; it was aligned with student learning outcomes contained in MSW and DPT curricula. Students engaged in 3 learning sessions over 2 days. Sessions involved interactive reflective learning, simulated role-modeling with peer assessment, and context-specific practice of communication skills. The perspective of patients/clients was included in each learning activity. Activities were evaluated through narrative feedback.
Results:
Students valued opportunities to learn directly from each other and from healthcare consumers. Important insights and directions for future interprofessional learning experiences were gleaned from model implementation.
Conclusions:
The interprofessional shared learning model shows promise as an effective method for developing person-centered communication skills.
Related Concept Videos
01:25Role of Communication in the Nursing Process II: Planning and Implementation
01:21Interdisciplinary Care: The Health Care Team-I
Physicians
The physician's primary responsibility is to diagnose illness and direct the medical or surgical treatment of the condition. The authority to admit patients to a healthcare agency or institution and practice care within that setting is granted to physicians by the healthcare agency or institution itself.
01:28Communication
Within...
01:03Communication
01:18Interdisciplinary Care: The Health Care Team-II
Physical Therapist
A physical therapist (PT) aims to restore function or prevent additional impairment in a patient following an injury or disease. Massage, heat, cold, water, sonar waves, exercises, and electrical stimulation are some treatments used by PTs to treat...
01:15Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...