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Predicting emergency department volume using forecasting methods to create a "surge response" for noncrisis events
Valerie J Chase1, Amy E M Cohn, Timothy A Peterson
1Industrial and Operations Engineering, College of Engineering, University of Michigan, Ann Arbor, MI, USA.
Mathematical models using the care utilization ratio (CUR) can predict future emergency department (ED) patient surges. These models help optimize staffing by forecasting physician capacity needs for non-crisis patient volume increases.
Area of Science:
- Health Services Research
- Emergency Medicine
- Operations Research
Background:
- Emergency departments (EDs) face challenges in managing fluctuating patient volumes.
- Accurate prediction of patient surges is crucial for effective resource allocation and staffing.
- Existing methods may not adequately forecast non-crisis-related patient volume increases.
Purpose of the Study:
- To develop and validate mathematical models for predicting future ED patient volume surges.
- To assess the utility of ED variables, specifically physician capacity utilization, in predictive modeling.
- To inform staffing decisions during non-crisis surges by forecasting patient arrival rates.
Main Methods:
- Retrospective analysis of ED data from a large urban teaching hospital (July 2009-June 2010).
- Modeling physician capacity based on historical productivity and treatment capacity.
- Binary logistic regression used to predict ED capacity sufficiency for forecasted patient arrivals across multiple prediction horizons (15 mins to 12 hours).
- Model validation using an independent dataset (July-November 2010) evaluating positive predictive values, Type I/II errors, and real-time accuracy.
Main Results:
- The care utilization ratio (CUR), defined as new patients requiring treatment over total physician capacity, emerged as a robust ED state predictor.
- Prediction intervals of 30 minutes, 8 hours, and 12 hours demonstrated superior performance.
- Validation showed positive predictive values ranging from 0.738 to 0.872, with true positive rates of 74%-94% and true negative rates of 70%-90% for the 30-minute model.
Conclusions:
- The CUR is a novel and effective metric for assessing ED system performance.
- The study successfully modeled the trade-off between prediction accuracy and response time.
- Implementing these predictive models could improve current ED practices by enabling earlier identification of patient volume surges.
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