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Managing collaboration across boundaries in health information technology projects
Karin Garrety1, Andrew Dalley, Ian McLoughlin
1School of Management and Marketing, University of Wollongong, NSW. karin@uow.edu.au
Studies in Health Technology and Informatics
|July 17, 2012
Summary
Building electronic health information systems requires collaboration across diverse teams. This study highlights the role of boundary objects and spanning activities in achieving successful health informatics project outcomes.
Area of Science:
- Health Informatics
- Information Systems Design
- Sociotechnical Systems
Background:
- Designing and implementing electronic health information systems is complex.
- Effective systems necessitate clear goals and extensive collaboration.
- Diverse social and occupational groups must work together.
Purpose of the Study:
- To illustrate the importance of boundary objects and boundary spanning activities.
- To demonstrate how these facilitate collaboration in health informatics.
- To provide insights from Australian health informatics projects.
Main Methods:
- Empirical analysis of two Australian health informatics projects.
- Qualitative examination of collaboration and system design processes.
- Case study approach focusing on sociotechnical aspects.
Main Results:
- Boundary objects are crucial for bridging diverse perspectives in health informatics.
- Boundary spanning activities enhance communication and shared understanding.
- Successful collaboration is directly linked to the effective use of boundary objects and spanning.
Conclusions:
- Boundary objects and spanning activities are essential for developing workable electronic health systems.
- These concepts facilitate the necessary collaboration among diverse stakeholders.
- Findings offer practical implications for health informatics project management.
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