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Achieving IT-supported standardized nursing documentation through participatory design.
Stine Loft Rasmussen1, Karen Marie Lyng, Sanne Jensen
1Department of Health Science, University of Copenhagen, Denmark. stine.loft.rasmussen@regionh.dk
Studies in Health Technology and Informatics
|August 10, 2012
Summary
A pilot project in Denmark demonstrated that IT-supported nursing documentation, using participatory design (PD), yielded promising results. This approach enhanced standard documentation templates, improving nurses' daily work and coordination.
Area of Science:
- Health Informatics
- Nursing Informatics
- Human-Computer Interaction
Background:
- Implementing IT-supported nursing documentation in large healthcare organizations presents challenges.
- Standardized, guideline-based documentation is crucial for quality care and coordination.
- Engaging diverse stakeholders is key to successful system adoption.
Purpose of the Study:
- To discuss participatory design (PD) as a method for creating effective clinical documentation templates.
- To explore how PD can support guideline-based, structured documentation in a complex environment.
- To present findings from a pilot project on IT-supported nursing documentation.
Main Methods:
- Utilizing participatory design (PD) across multiple organizational levels.
- Developing a set of design principles to guide stakeholder discussions.
- Implementing standard documentation templates based on PD and design principles.
Main Results:
- The pilot project, running for two months at a university hospital, showed promising results.
- Participatory design actively involved stakeholders in the template design process.
- The developed templates effectively support nurses' daily work and inter-nurse coordination.
Conclusions:
- Participatory design is an effective method for developing IT-supported clinical documentation templates.
- Design principles are instrumental in facilitating stakeholder consensus and successful implementation.
- IT-supported nursing documentation, designed with PD, can significantly improve healthcare coordination.
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