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Patients' satisfaction: customer relationship management as a new opportunity for quality improvement in thoracic

Gaetano Rocco1, Alessandro Brunelli

  • 1Division of Thoracic Surgery, Department of Thoracic Surgery and Oncology, National Cancer Institute, Pascale Foundation, Naples, Italy. Gaetano.Rocco@btopenworld.com

Thoracic Surgery Clinics
|October 23, 2012
PubMed

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Bronchoscopy
Description
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