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Communication as a mechanism for cultural integration.
Tomas Backstrom1, Tom Hagstrom, Susanna Goransson
1Malardalen University, Eskilstuna, Sweden. tomas.backstrom@mdh.se
Nonlinear Dynamics, Psychology, and Life Sciences
|December 19, 2012
Summary
Employee autonomy fosters innovation when balanced with organizational integration. Group communication, especially collegial talk about workplace matters, strengthens cultural integration and a supervisor's values are key to shaping work group culture.
Area of Science:
- Organizational Behavior
- Sociology of Work
- Management Science
Background:
- Employee autonomy is linked to innovation, but requires organizational integration.
- Understanding employee integration into company culture is crucial for organizational success.
- Existing theories view culture as emergent, a control mechanism, and shaped by social networks.
Purpose of the Study:
- To investigate the processes of employee integration into company culture.
- To determine factors that make work group culture similar to the broader company culture.
- To understand how work group culture is constructed.
Main Methods:
- Empirical study conducted at a merchant bank.
- Survey data collected from 105 respondents across ten work groups.
- Analysis focused on communication patterns and cultural integration.
Main Results:
- Work group sub-cultures emerge through member communication.
- A positive feedback loop exists between collegial talk (goals, plans, changes) and cultural integration.
- Supervisor's value system significantly influences work group sub-culture.
Conclusions:
- Inclusive communication within work groups is vital for building a strong culture.
- Organizations can leverage culture as a control tool by aligning supervisor values with company culture.
- Effective employee communication strategies are central to cultural integration and control.
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