Improving resistance and resiliency through crisis intervention training.
Angelina O M Chan1, Yiong Huak Chan, Jass P C Kee
1Changi General Hospital, Singapore. Angelina_Chan@cgh.com.sg
Summary
This study shows that a 2-day crisis intervention training program significantly improved participants' resistance and resiliency. Investing in such training enhances both individual and organizational resilience.
Area of Science:
- Psychology
- Organizational Behavior
- Emergency Management
Background:
- Limited research exists on the impact of crisis intervention training on resistance and resiliency.
- Organizations face challenges in supporting employee mental health and resilience during stressful events.
Purpose of the Study:
- To evaluate the impact of a localized 2-day crisis intervention training program on participant resistance and resiliency.
- To explore the role of crisis intervention training in enhancing organizational resilience.
Main Methods:
- A localized version of the ICISF (International Critical Incident Stress Foundation) Individual Crisis Intervention and Peer Support course was implemented.
- Participants completed pre-course and post-course quizzes to assess resistance and resiliency.
- A 2-day training duration was utilized for the localized course.
Main Results:
- Overall scores for resistance and resiliency significantly improved after the 2-day training.
- The localized crisis intervention course demonstrated a positive impact on individual coping mechanisms.
Conclusions:
- Crisis intervention training programs can effectively enhance individual resistance and resiliency.
- Organizations should consider employee training in mental health and crisis intervention as a strategy for building overall organizational resilience.
- Such training supports employees affected by personal or workplace stress and critical incidents.
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