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Self-Schemas02:16

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In general, a schema is a mental construct consisting of a cluster or collection of related concepts (Bartlett, 1932). There are many different types of schemata, and they all have one thing in common: schemata are a method of organizing information that allows the brain to work more efficiently. When a schema is activated, the brain makes immediate assumptions about the person or object being observed.
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Make yourself an expert.

Dorothy Leonard1, Gavin Barton, Michelle Barton

  • 1Harvard Business School, USA.

Harvard Business Review
|April 19, 2013
PubMed
Summary
This summary is machine-generated.

Organizations can capture expert knowledge, or "deep smarts," through observation, practice, and mentorship. This systematic approach helps colleagues gain wisdom and become indispensable assets to their firms.

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Area of Science:

  • Organizational Behavior
  • Knowledge Management
  • Human Resources

Background:

  • Organizations rely on specialists with deep, experience-based knowledge ('deep smarts').
  • This tacit knowledge is often unarticulated and difficult to transfer.
  • Failure to transfer deep smarts poses a challenge for organizational continuity and employee development.

Purpose of the Study:

  • To present a methodical system for acquiring deep smarts from in-house experts.
  • To guide colleagues in becoming internal authorities by learning from experienced specialists.
  • To illustrate the process of knowledge transfer through a case study.

Main Methods:

  • Extensive observation of the expert to understand successful behaviors.
  • Deliberate practice of the expert's exhibited behaviors by the learner.
  • Collaborative problem-solving with the expert mentor.
  • Gradual assumption of the expert's responsibilities by the learner.

Main Results:

  • The article details a structured journey for knowledge acquisition.
  • A case study illustrates the practical application of the system.
  • The process enables the learner to internalize and apply expert wisdom.

Conclusions:

  • A systematic method can effectively transfer deep smarts.
  • Mentorship and hands-on experience are crucial for developing in-house expertise.
  • Acquiring deep smarts makes individuals invaluable to their organizations.